Answered By: Kaela Casey
Last Updated: Jan 04, 2022     Views: 83

Please wait for confirmation email of locker fulfillment. Confirmation email will contain locker number and combination. If you would like to request a different item, change your delivery/pick-up method, or make an appointment for pick-up, please contact the circulation desk at at vclibrary@vcccd.edu or 805-289-6482.

Please read below for specific information on what to expect after placing your request.

Locker Pick-Up
After submitting a request through OneSearch, you will see a notification showing that your request was successful; however, this does not indicate that your item is ready for pick-up. 

You will receive two emails once your request has been processed by library staff. The first email will be a receipt showing that the book is checked out to you. After checking out the book, library staff place the book in a locker for you. Once the book has been placed in the locker, you will receive a second email with detailed information and instructions on retrieving the book from our lockers. Items will be held in the lockers for 24 hours. 

Home Delivery
After submitting a request through OneSearch, you will see a notification showing that your request was successful; however, this does not indicate that your item has been mailed.  

Once your request has been processed by library staff, you will receive an email receipt showing that the book is checked out to you. After checking out the book, library staff send the book to you via USPS. Please allow at least 2 weeks for delivery.